Website and Corporate Privacy Notice

EK Maternity Software Ltd (EuroKing)

1. About this notice

This privacy notice explains how EK Maternity Software Ltd, trading as EuroKing (referred to in this notice as “EuroKing”, “we”, “our”, or “us”), collects and uses personal data in connection with our website at www.euroking.com and our corporate business activities.

This notice applies to:

  • visitors to www.euroking.com
  • individuals who submit an enquiry via the website contact form
  • NHS trust employees and other business contacts with whom we communicate in a commercial or operational capacity

This notice does not cover the processing of patient data within the EuroKing Maternity Management Information System deployed at NHS trust sites. In that context, EuroKing acts as a data processor on behalf of the relevant NHS trust, which is the data controller for patient records. Any questions about patient data should be directed to the relevant NHS trust.

2. Who we are

EK Maternity Software Ltd is the data controller for the personal data described in this notice.

Registered nameEK Maternity Software Ltd
Trading nameEuroKing
ICO registration numberZA043045
Data Protection OfficerDanielle Kennedy, Head of Clinical and Quality
Contact emaildpo@euroking.com
Websitewww.euroking.com

3. What personal data we collect and why

The table below sets out the personal data we collect in our corporate capacity, the purpose for which it is collected, the lawful basis under the UK General Data Protection Regulation (UK GDPR), and how long we retain it.

Purpose Data Collected Lawful Basis Retention
Responding to website enquiries submitted via the contact form Name, email address, message content Legitimate interests (UK GDPR Article 6(1)(f)) 12 months from last contact, then securely deleted
Managing relationships with NHS trust and commercial contacts Name, job title, organisation, work email address, work telephone number Legitimate interests (UK GDPR Article 6(1)(f)) Duration of the business relationship plus 3 years, then securely deleted

4. How we collect personal data

We collect personal data directly from you when you:

  • submit an enquiry via the contact form on www.euroking.com
  • correspond with us by email or telephone in a professional capacity
  • exchange business cards or contact details at events or meetings

We do not purchase personal data from third parties or use automated decision-making or profiling in any of our corporate processing activities.

5. Who we share personal data with

We do not sell personal data to third parties. We may share personal data with:

  • Vela Software Inc., our parent company and group controller, where necessary for group governance, financial reporting, or operational support purposes, under appropriate intragroup data sharing arrangements
  • Microsoft Corporation, as provider of Microsoft 365, SharePoint, and related services used to manage our business communications and data, under a Data Processing Agreement aligned to UK GDPR requirements
  • Other technology service providers who support our business operations, under appropriate contractual Data Processing Agreements
  • Regulatory bodies or law enforcement agencies where we are required to do so by law

We do not transfer personal data outside of the UK or European Economic Area except where appropriate safeguards are in place, such as the UK International Data Transfer Agreement or adequacy decisions.

6. Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • The right to be informed about how your data is used (this notice fulfils that obligation)
  • The right of access to a copy of the personal data we hold about you
  • The right to rectification of inaccurate or incomplete data
  • The right to erasure (the right to be forgotten) in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to data portability in certain circumstances
  • The right to object to processing based on legitimate interests
  • The right to withdraw consent at any time, where consent is the lawful basis for processing
  • The right not to be subject to solely automated decision-making, including profiling, that produces legal or similarly significant effects; EuroKing does not carry out any such automated processing

To exercise any of these rights, please contact our Data Protection Officer at dpo@euroking.com. We will respond within one calendar month of receiving your request.

7. Cookies

Our website at www.euroking.com may use cookies to support basic functionality. Cookies are small text files placed on your device when you visit a website. Where non-essential cookies are used, we will seek your consent before placing them on your device. You can manage or disable cookies through your browser settings at any time; however, disabling cookies may affect the functionality of the website.

8. Data security

EuroKing takes the security of personal data seriously. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or disclosure. These measures include encrypted storage and transmission, access controls, multi-factor authentication, and staff training on data protection obligations. EuroKing holds an NHS Data Security and Protection Toolkit submission and operates in accordance with the NHS Data Security Standards.

9. How to make a complaint

If you have a concern about how we have handled your personal data, please contact our Data Protection Officer in the first instance at dpo@euroking.com.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK supervisory authority for data protection:

Websitewww.ico.org.uk
Telephone0303 123 1113

10. Changes to this notice

We review this privacy notice at least annually and whenever a significant change to our processing activities occurs. The current version and date are shown in the document control table at the top of this notice. Where changes are material, we will take reasonable steps to bring them to your attention.